Security and privacy
Documents are critical assets. We treat them that way.
Information security and personal data protection guide every technology and operational decision at Signato.
Data protection
Encryption in transit (TLS) and at rest, environment segregation and key management with restricted access.
Access control
Least privilege, role-based profiles, strong authentication for administrative access and periodic reviews.
Integrity and evidence
Cryptographic document hashes, trusted timestamps and audit trails recording every relevant event.
Resilient infrastructure
World-class cloud providers, periodic backups, continuous monitoring and recovery plans.
Prepared people
Confidentiality agreements, recurring training and documented procedures for every operational step.
Incident management
A structured process for detection, response and communication, including notice to the ANPD and data subjects when applicable.
LGPD
Commitment to the LGPD
We act as a processor when handling data on behalf of our clients and as a controller for data from our own relationships. In both cases, we follow the principles of Law 13.709/2018.
- Processing limited to purpose and to necessary data
- Contracts with data protection clauses (DPA)
- Record of processing activities
- Dedicated channel for data subjects and DPO
- Assessment of sub-processors and transfers
- Secure deletion at the end of the retention period
Legal validity
MP 2.200-2/2001
Establishes ICP-Brasil and recognizes other means of proving the authorship and integrity of electronic documents.
Law 14.063/2020
Defines the levels of electronic signature — simple, advanced and qualified — and their uses.
Law 12.682/2012 and Decree 10.278/2020
Govern document digitization and the requirements for digitized documents to have the same legal value as originals.
Law 13.709/2018 (LGPD)
Sets rules for processing personal data, data subject rights and security duties.
Talk to our Data Protection Officer
Privacy questions, data subject requests or vendor security assessments:
Let’s talk
Design with Signato the document operation your company deserves.
In a 30-minute conversation, we map your processes, risks and opportunities — and show how technology and specialized operations can work together.